FAQs

How do I order from Dissertation Store?
We not only take care of your academic success, but also of your experience with us. That’s why we have made the process of placing your order as easy as possible—usually, it takes no more than 2-3 minutes.Let’s have a closer look at the simple steps you need to go through to submit your order:
  1. Fill in the order form.Be sure to include specific instructions regarding your paper and upload any of the required materials. If you have any questions while specifying your paper’s information, just check the description next to field name and you will see a tip on what information is required.
  2. Proceed with the payment.After you are through with the order form, you will need to make a payment via a preferable system. Right after that, you will be automatically provided with your personal order page where you can track your order’s progress, provide additional requirements, and send messages to your writer or support manager.
  3. A personal writer is assigned to your order.Our qualified staff will choose the most suitable writer whose skills and experience match your field of study and paper’s requirements. In case the writer must have any particular software or literature in order to get the assignment done, please do not forget to mention this in your initial instructions.
  4. Your paper is completed and delivered to your email.When the writer finishes your paper, it is delivered to your email as a Word or PDF document, or as directed in your instructions. If any changes are to be applied to the paper, you are always welcome to request a free revision with a new deadline for the writer (be sure to check more information about this in our revision policy).You can check how easy the process is by going to the order page and submitting your paper details right now.
When is my order assigned to a writer?
We start searching for a writer who best suits your order immediately after you place an order, typically within one hour. However, the search can sometimes take several hours, and up to several days in exceptional cases. It can also happen that the writers from the category you’ve ordered are not available at the moment. In this case, we will propose a writer from a lower category and charge you back the fee billed earlier for the paid option of choosing a writer’s category.You can always check the status of your order on your personal order page or seek an update via email or WhatsApp.
Is your service confidential?
When you place an order with us, we ask you to provide your name, phone number, and email address. We need this data to keep you updated on important things related to your order or account, and never share it with third parties. We also don’t use your contact details to spam you.Please note that our support team may only contact you using the phone number stated on our website. In order to secure our mutual cooperation, please do not communicate with those who introduce themselves as Dissertation Store's support staff using different phone numbers.Moreover, we never ask you to provide your credit card information via phone conversations. You should only enter this information on billing forms when making an online payment on our website. We also use a secure encrypted connection and do not store your private data if we do not need it anymore.
Is it ethical to use your dissertation service?
We offer original sample papers that can be used legally and ethically as follows:
  • As a source of arguments or ideas for your own research
  • As a source of additional understanding of the subject under study
  • Direct citation
However, we advise that you check your college’s/university’s policies, including their definition of plagiarism and paraphrasing before using our services. Make conscious decisions with regard to your education.
Are your papers plagiarism-free?
We complete each paper from scratch check scripts for plagiarism before delivery. To this end, we offer a plagiarism-free guarantee that ensures your paper is always checked for uniqueness. Please note that it is possible for a writing company to guarantee an absence of plagiarism against open Internet sources and a number of certain databases, but there is no technology (except for turnitin.com itself) that could guarantee no plagiarism against all sources that are indexed by turnitin. If you want to be 100% sure of your paper’s originality, we suggest you check it using the WriteCheck service from turnitin.com and share the report with us.
Do you sell pre-written papers?
Do you have a money-back guarantee? If yes, how can I receive a refund?
Yes, you can get more details about possible types and terms of refunds on our official terms and conditions page
What is a complex assignment?
A complex assignment is one that requires a writer with special knowledge. In such a case, we have to find a narrow-field specialist, whose service costs more than average, and this means we will have to charge an additional cost, up to 20% of the initial price. Papers in disciplines like finance, architecture, engineering, IT, chemistry, physics, math and so on are considered complex, and often have an additional cost alongside the subject. Our support team will also examine your order if you select the “Other” discipline, and level appropriate additional charges if necessary.
Did you receive my payment?
In case of a successful first payment, you will get an email from our service with login information to a personal order page where you can contact your writer and monitor the progress of your order.The statuses of your new orders will be visible on your personal page. When the payment is made, the status of your order should change. Please contact our support team if the status hasn’t changed.In case you paid for additional options, you will only get the notification from the payment system.
Can you complete my multiple-choice test or my online exam?
We consider ourselves an academic assistance service. There are things we won’t write for different reasons. With exams and tests, we think students should complete them themselves, as these kinds of assignment should indicate whether the student understood the subject or not. We would also reject your order if it is on practical issues in nursing, medical sciences, healthcare, etc. To read more about the topics we avoid, please visit the company's notice on social responsibility.
Who is my writer and how can I reach him/her?
We work with writers from all over the world. We hire them by administering complex tests in English and the disciplines they cover. We also verify their IDs and transcripts to ascertain that they hold master’s or doctoral degrees. We conduct training sessions on formatting and different aspects of academic writing to make sure that they are proficient enough to deliver bespoke scripts.You get the opportunity to communicate with your writer through a special messenger on your personal account page. You will receive notifications via email when you get new messages, but we recommend that you to check your personal page occasionally to avoid missing important messages from your writer.
Why are there several categories of writers? What does each of them mean?
Best available” is a free writer we choose for your paper according to the professional expertise of our writers and the level of difficulty of your paper.If you want to hire an expert with the best rating from the other customers, choose the “advanced writers” category. Then, we will assign you a writer among those who have been working with us long enough and are good enough to get only good reviews from clients. An additional guarantee of high quality in the form of the experience with previous customers will cost you 25% of the initial price of your order.By the ENL category of writers, we mean native speakers. Confidence in the highest quality of your paper will cost you 30% of the initial price.We evaluate our writers on a regular basis to make sure they deliver quality papers that correspond to their category. Thus, some of them may be transferred from the "Best available" category to "Advanced" and vice versa. Once a writer completes an order, our real-time rating system updates his or her score. That's why a writer you worked with before may belong to a different category.
Can my paper be delivered earlier?
Yes. Before a writer is assigned to work on your paper, you can request a change to the deadline. When you do this, you will get a link to the payment system. The extra fee will be equal to the price for the narrower time frame minus the price you’ve already paid for the broader time frame when you submitted your initial order.If the writer has already been assigned to your paper, our support staff will have to find out whether he or she is able to complete the paper within the new deadline. If the writer agrees to the shortening of the deadline, you will be charged with an extra fee, which is calculated as stated above.
What if I need a revision/amendment?
If your paper needs some changes, you can apply for a free revision. For this, you should ask your writer to make a revision, stating the exact number of hours you can give for this task. If you think the level of your writer is not sufficient, you can ask for a revision by another writer. For this, you will have to communicate with our support team. Please note that we might need up to 12 hours to find you a new writer to work on your paper. To find out more, check our revision policy.
What if I’ve made a mistake in the order form?
You will be able to request amendments to your order via email.Please note that if you increase the number of pages or sources needed, add some paid options, or put a narrower timeframe, you will be charged an extra fee.If you want to decrease the number of pages or used sources, ask for them by asking for assistance from our support team.
Can I cancel my order?
If a writer isn’t assigned to work on your paper yet, you can cancel your order and get 100% of your money back. If a writer has already started working on your paper, you can get at most 60% back. Refund amounts differ and depend on the amount of time the writer has spent working on your assignment. Please, read our Terms & Conditions to find out more.